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Missed calls are missed business, but staffing a phone line around the clock isn't realistic for most SMEs. AI Voice Agent answers incoming calls, handles common queries and appointment bookings using natural conversation, and escalates complex requests to a human — with every call transcribed and logged directly into AI CRM.
Benefits
Every enquiry gets answered, including outside business hours.
Routine queries and bookings are handled without human intervention.
Every caller gets the same accurate information, every time.
Every conversation is transcribed and logged, so no follow-up is missed.
Features
Understands and responds to common customer queries in natural language.
Books, reschedules, or cancels appointments directly during the call.
Seamlessly transfers complex or sensitive calls to a human team member.
Every call is transcribed automatically for record-keeping and quality review.
Call outcomes and customer details are logged directly into AI CRM.
Configurable to handle conversations in English and regional languages.
Process
We map the common queries and requests your business actually receives.
We map the common queries and requests your business actually receives.
The voice agent is trained on your services, hours, pricing, and escalation rules.
The voice agent is trained on your services, hours, pricing, and escalation rules.
The agent runs alongside your team initially, with conversations reviewed and refined.
The agent runs alongside your team initially, with conversations reviewed and refined.
The agent takes routine call volume independently, with human escalation for edge cases.
The agent takes routine call volume independently, with human escalation for edge cases.
Built for
FAQ
Book a free consultation and we'll show you exactly how it fits your operations.