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Most businesses still send offers, reminders, and updates by manually messaging customers one at a time, or not sending them at all. Broadcast Hub replaces that with segmented WhatsApp broadcast lists, automated reminders, order and appointment notifications, and two-way customer replies routed to the right team member — all from one dashboard, with delivery and response tracked automatically.
Benefits
Front-desk and sales staff stop manually messaging customers and spend that time on service instead.
Every customer gets the same quality of follow-up, regardless of which staff member is on shift.
See delivery, read, and response rates per campaign instead of guessing what worked.
Automated reminders mean repeat business and appointments no longer depend on someone remembering.
Features
Group customers by purchase history, location, or preference and message the right segment.
Order status, appointment, renewal, and payment-due reminders sent without manual intervention.
Customer replies land in a shared inbox and route to the right staff member or department.
Pre-approved WhatsApp Business templates for promotions, updates, and transactional messages.
Track sent, delivered, read, and reply rates for every broadcast campaign.
Trigger messages automatically from sales, bookings, or inventory events in your existing systems.
Process
We connect Broadcast Hub to your WhatsApp Business number and your existing POS, booking, or ERP system.
We connect Broadcast Hub to your WhatsApp Business number and your existing POS, booking, or ERP system.
Your customer base is organized into meaningful segments based on real transaction data.
Your customer base is organized into meaningful segments based on real transaction data.
Reminders, confirmations, and offers are configured to trigger automatically from real business events.
Reminders, confirmations, and offers are configured to trigger automatically from real business events.
Your team reviews delivery and response analytics to refine messaging over time.
Your team reviews delivery and response analytics to refine messaging over time.
Built for
FAQ
Book a free consultation and we'll show you exactly how it fits your operations.